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English 
Österreich (Deutsch)
Four steps, from request to a live interpreter.
No lengthy sign-up, no back-and-forth quotes. Tell us what you need, meet your interpreter briefly, and book with confidence — most people are matched in under three minutes.
Everything that happens between opening the app and starting your session.
Watch each step happen live in the app
Sign Up & Verify Identity
Create your account and complete a quick one-time KYC check with a government ID or passport — so every party on Hanioo can trust who they're talking to.
- Email & phone verification
- One-time check
Find or Receive Requests
Customers browse interpreters by language, location, and price. Interpreters get booking requests instantly, with the full brief already attached.
- Advanced filters
- Trial call before you commit
Book, Pay & Confirm
Pick your interpreter and mode — online or on-site. Payment is secured upfront and held until the session is complete, with an invoice generated automatically.
- Secure payment
- Instant confirmation
Connect & Deliver Excellence
Join by high-quality video call, or track on-site sessions live. Once it wraps, a two-way rating builds your public track record.
- Video call integration
- 24/7 support
Answers before you book.
Most customers are matched with a verified interpreter in under three minutes for common language pairs. Rarer languages or specialised subject matter (legal, medical) can take a little longer while we confirm the right fit — you'll see an estimated wait time before you book.
Cancellation windows and any applicable refund are shown clearly at the time of booking, before you pay — so you always know the terms up front rather than finding out after the fact.
Every interpreter completes KYC using a government ID, a passport, or company documents before they can appear in search results or accept a booking. You can also see their rating history and completed session count on their profile.
Yes. A short trial call is available before payment, so you can judge fluency and fit for your specific context — a courtroom, a hospital visit, a conference — before you confirm.
Payment is collected securely upfront and held until the session is completed. An invoice is generated automatically and available in your account, which makes expensing or reimbursement straightforward for business bookings.
On-site sessions work the same way from a booking perspective, with travel and accommodation costs calculated and shown before you confirm. Live GPS tracking is available on the day so you know when your interpreter is on their way.
What people say once the call connects.
Ready to bridge the gap?
Book your first interpreter today, or set up a profile and start taking requests this week.